# AVI (Audio Visual Integration)

> AVI is a Sydney smart home and commercial AV integrator based in Taren Point, NSW. We design, install and support networking and Wi-Fi, security cameras, intercoms and access control, home automation, and multi-room audio and video for homes and commercial spaces across Greater Sydney. We build on Apple Home and Ubiquiti UniFi, so clients own their equipment with no ongoing platform licence fees and no cloud reliance. Over 20 years' experience.

Key facts:

- Business: Audio Visual Integration NSW Pty Ltd, trading as AVI (also "AudioVisual Integration"). ABN 47 688 564 016.
- Address: Unit 1A, 120 Taren Point Road, Taren Point NSW 2229, Australia
- Phone: 0419 429 083 (+61 419 429 083)
- Email: info@aviservices.com.au
- Hours: Monday to Friday, 7am to 5pm (Sydney time)
- Service area: Greater Sydney. Travel within the Sydney metropolitan area is included in our labour rate.
- Clients: residential (new builds, renovations, upgrades of existing systems) and commercial spaces, including apartment buildings and owners corporations
- Platforms we use and recommend: Apple Home (HomeKit), Apple TV, Ubiquiti UniFi Network and Wi-Fi, UniFi Protect cameras, UniFi Access door access and intercoms
- We replace and integrate legacy systems such as Crestron, Control4, Savant, RTI, HikVision, C-Bus and Philips Dynalite so they can be controlled from Apple Home

Pricing (Australian dollars, excluding GST; see the rate card for current figures):

- Standard labour: $150 per hour (installation, service, fault-finding, programming, commissioning). Rising to $175 per hour from 1 September 2027.
- Remote support: $75 per 30 minutes (minimum 30 minutes)
- Work on client-supplied equipment: $225 per hour, with no warranty on equipment we did not supply
- No call-out fee. On-site time is billed from arrival to departure, in 15 minute increments after the first hour.
- AVI Support Plan: $249 per month. Four scheduled service visits a year, firmware and security updates, off-site configuration backups, remote monitoring, 60 minutes of remote support a month, next-business-day response, priority booking and annual system documentation. No lock-in contract.
- Hardware, materials and licences are quoted per project.

## Main pages

- [Home](https://www.aviservices.com.au/): overview of AVI and what we do
- [Services](https://www.aviservices.com.au/our-services): networking and Wi-Fi; security, surveillance and access; automation; multi-room audio and video; project management and design; training, documentation and helpdesk
- [Frequently asked questions](https://www.aviservices.com.au/faq): plain answers about service area, pricing, platforms, support and how projects work
- [Rate card](https://www.aviservices.com.au/rate-card): published labour rates and billing terms
- [Support plan](https://www.aviservices.com.au/support-plans): what the $249/month support plan includes, compared with no plan
- [Contact](https://www.aviservices.com.au/contactus): enquiry form, address and contact details

## Projects

- [Nautilus](https://www.aviservices.com.au/blog/projects-2/nautilus-1): large estate moved off Crestron, HikVision and Inner Range: 300+ lighting circuits, 50+ blinds, 14 audio and 10 video zones, 50+ cameras, 14 automated doors
- [Mount Keira](https://www.aviservices.com.au/blog/projects-2/mount-keira-23): estate refresh with UniFi 10Gbps network, Wi-Fi 7, UniFi Access and Apple Home control of C-Bus lighting and blinds
- [Cremorne](https://www.aviservices.com.au/blog/projects-2/cremorne-2): legacy Crestron replaced with Apple Home, new intercoms, cameras, access control and network
- [Bellevue Hill](https://www.aviservices.com.au/blog/projects-2/bellevue-hill-3): whole-home automation of gates, doors, blinds, lights, fireplace, heating, cameras, audio and video
- [The Tempest Apartments](https://www.aviservices.com.au/blog/projects-2/the-tempest-apartments-19): apartment building with basement mobile coverage, Wi-Fi and surveillance upgrade
- [All projects](https://www.aviservices.com.au/blog/projects-2)

## Articles

- [Why UniFi Protect?](https://www.aviservices.com.au/blog/blog-1/why-unifi-protect-21): why we recommend UniFi Protect for surveillance
- [The Wi-Fi Camera Problem](https://www.aviservices.com.au/blog/blog-1/the-wi-fi-camera-problem-17): criminals using Wi-Fi jammers to disable wireless cameras
- [The Touchscreen Debate](https://www.aviservices.com.au/blog/blog-1/the-touchscreen-debate-16): proprietary touchscreens versus an iPad
- [Your Smart TV Is Watching You](https://www.aviservices.com.au/blog/blog-1/your-smart-tv-is-watching-you-25): smart TV privacy and why we recommend Apple TV
- [There Is No Cloud](https://www.aviservices.com.au/blog/blog-1/there-is-no-cloud-22): why we avoid cloud-dependent systems

## Optional

- [Our mission](https://www.aviservices.com.au/blog/blog-1/our-mission-7): the best user experience, no licence fees, no cloud reliance
- [Partnership with IAM Systems](https://www.aviservices.com.au/blog/blog-1/in-partnership-with-10): AVI customers get access to the IAM Customer Portal